Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • The Help Center section included in your Web Site Control Panel offers a collection of help articles and regularly asked questions. Aimed towards resolving any common problem that you may have, they are written by our support team of skilled technicians.

  • Top quality support service
  • Video Tutorials

  • We have prepared a collection of instructional video tutorials that detailedly explain how to fix a common problem related to your Linux cloud website hosting account. You will find the tutorial video clips in the Help Center section.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7x365 client support service and a 60–minute support ticket response guarantee. Our competent technicians will be available to you 24/7/365 to attend to your inquiries and to solve any problem that you could possibly chance upon. Simply submit a ticket from the Help section and we’ll respond back to you in no time.