Customer Support Channels
A 1–hour Response Guarantee
Giving top notch support in a timely manner is our top priority, so that we back up each Linux cloud website hosting plan with a 1–hour ticket response warranty. Once you submit a ticket or send us an email, our user customer assistance crew will try all they possible can to supply the most satisfactory answer to your issue and to provide you with guidance promptly.
A Top–quality Support Service
You’ll be able to contact us 24x7x365 with any question you might have regarding United Eagle Technologies’s solutions. We’ve technicians on duty on a regular basis to supply help and support at any time when needed. You can use the ticketing system or send us an e–mail at any time, or pick up the phone or make use of the live chat within working hours.
An Intuitive Help Section
We have integrated a broad information base into the Control Panel to assist you to get very helpful step–by–step directions at any time. Each part of the Control Panel features its own contextual guide area having a group of how–to content articles. We have also organized training videos to ensure that you get a much better visual representation of just how to carry out any given job.