A 99.9% Server Uptime
We have set up our cloud website hosting platform using stable hardware and heavily modified software. Our admins have installed a tweaked version of Security–Enhanced Linux on all our machines to guarantee optimal safety and stability. We have set up a number of DDoS protection appliances together with highly efficient firewalls to make sure our network is unassailable and secure.
All our Linux cloud website hosting plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our guarantee stays the same.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it is very important that you also set up your own network infrastructure. That’s the reason why we built a custom–configured internal network in all our datacenter facilities. Based on top–notch Juniper switches and routers, our internal network allows for shockingly fast data transmission rates and is also completely redundant.
This way you will enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, no matter which web hosting offer you’ve picked.
A 30–Day Money–Back Guarantee
Just like with any other service, if it’s your hard–earned cash at stake, you cannot feel truly safe. For this reason, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In case you do not feel content with our hosting service or in case you need to use a bit more powerful web hosting solution, such as a Linux VPS web hosting or even a Linux dedicated servers hosting – you will receive your money back in full, without any obscure fees or reimbursement charges.
24/7 Technical Support
We’ve conscientiously selected each member of our 24x7 support staff to make certain that we can offer you the best possible client support service that you can possibly get. Each one of our customer service technicians has several years of experience working with web hosting accounts behind his back, hence they know what they are doing. What’s more, they’re at your disposal 24x7 – you can contact them at any moment and they will get back to you as quickly as possible.
Their average support ticket response time is less than twenty minutes, whilst with other hosting distributors you have to wait around for days. And we offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be replied to in under an hour.